Privacy Policy

Introduction

Valofarmi Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or interact with our services across Nigeria.

Information We Collect

  • Personal Information:
    We may collect your name, email address, phone number, delivery address, and payment information when you place an order, contact us, or subscribe.

  • Order Details:
    Information about products ordered, quantity, delivery preferences, and payment method.

  • Usage Data:
    Data about your visits, device type, browser, geographic location, IP address, and how you use our website.

  • Communications:
    Any correspondence sent via email, WhatsApp, chat, or submitted forms.

How We Use Your Information

  • To process, fulfill, and deliver chicken orders

  • To communicate order updates, promotions, and service notifications

  • To personalize your experience and improve our service

  • To respond to customer inquiries and support requests

  • For marketing, analytics, and feedback collection (never sharing with outside parties unless stated)

  • To comply with Nigerian law and business policies

Information Sharing & Disclosure

  • We do not sell, lease, or trade your personal data with third parties.

  • We may share necessary information with trusted delivery, payment, and technology partners strictly for order fulfilment.

  • Legal and regulatory disclosures may occur if required by law.

  • Aggregated, anonymized data may be used for research, analytics, or marketing.

Cookies & Tracking Technologies

  • Our website uses cookies and similar tools for better user experience, analytics, and tailored content.

  • You may manage your cookie preferences via your browser settings.

Data Security

  • We use secure technology and protocols to safeguard your data.

  • Payment information is encrypted and handled by verified providers.

Your Rights

  • You may access, update, or request deletion of your personal information at any time.

  • Contact us at info@valofarmi.com with privacy or data requests.

Children’s Privacy

  • We do not knowingly collect or store data from children under 16.

  • If you believe a child has submitted information, contact us promptly for removal.

Updates to This Policy

  • We may update this Privacy Policy periodically. We encourage you to review it regularly.

  • Changes will be posted on this page with effective date noted above.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or data protection, please contact:

Thank you for trusting Valofarmi Limited with your information.